Reviews and Testimonials

This is a company I can always trust! I have used them and referred them for years. I love supporting a local family owned business but I also trust their work, evaluations and pricing ⭐️⭐️⭐️⭐️⭐️ (5-Star Google Review)  

Noticed one evening that our AC drain pipe wasn’t dripping like it should have been and there was water actively filling into the emergency pan. Called Puffin Mechanical and they squeezed us in the very next day. Terrific service, fair pricing from a trustworthy group (hard to come by these days). 10/10 recommend (5-Star Google Review)  

The team at Puffin Mechanical is wonderful! There response time was great, the guys who came out were punctual, friendly, and thorough. They got our AC back up and running in no time. Highly recommend. (5-Star Google Review)  

Puffin Mechanical repaired our split system for our sunporch. The technicians they sent out were courteous and knowledgeable. They fixed our system in a timely manner and now I can enjoy my sunporch again. Will definitely be using them again and will recommend them to anyone with heating or cooling issues. (5-Star Google Review)  

Rob was great! In doing a routine inspection and maintenance of our heating system, he identified a gas leak that was potentially very dangerous. He quickly remedied the problem while also identifying several smaller areas of concern (with our duct work). Can’t recommend Puffin Mechanical high enough! 6 stars. (5-Star Google Review)  

Puffin Mechanical came to our rescue the day after Thanksgiving when we had out of town guests. Rob and his coworker showed up 1st thing in the morning, assessed our water heater situation and had a new one installed by the afternoon. They were friendly, professional and efficient and wrapped our pipes better than they were before. Can’t thank them enough for the swift job they did!! Customers for life! (5-Star Google Review)  

I contacted two contractors to remove my gas heater and replace it with an electric heat pump. Despite being listed on the Dominion Energy website, one of the contractors was argumentative and tried to sell me something I didn’t need. The other contractor was Puffin. I can’t tell you how happy I was with Rob (the owner of Puffin) and his professionalism. He listened to me describe what I wanted, gave me a quote that…

Robert and Kelly are amazing people to work with! My AC went out and I called the company that installed it and they abandoned me and were no help. I called Kelly and within a few hours in the evening Robert came out and was able to find the issue within minutes and fixed everything quickly and was very professional and very affordable! I highly recommend them and will send all my future business their…

Quick response time. Great communication. Quality work. They EVEN vacuumed the entire place before they left. Simply, a great group of people who love what they do. (5-Star Google Review)  

If I could give Puffin Mechanical a more than 5 star review - I would! 4th of July - HVAC went down... one phone call and boom - instant help. Got us back up and running and then came out to make sure the system was running well. Cannot say enough positive about the team!!!! So happy to have been introduced to this company. (5-Star Google Review)  

Our home AC went out while my wife and I were at work. My wife arrived home to the house at 90 degrees. We had another company come take a look. The tech looked around for 10 minutes and quoted us 11k for a new system. We called Puffin for a second opinion. Rob walked me through every step of the way, and after isolating each component, he determined with confidence that a new system…

I trust this company and I refer them often. (5-Star Google Review)